Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, add a property, upload documents, or contact us for support. This includes:

• Account information (name, email address)
• Property details (address, year built, square footage)
• Maintenance task data and notes
• Documents and inspection reports you upload
• Usage data and interaction with our AI features

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate AI-powered maintenance recommendations
• Calculate your Home Health Score
• Send you notifications about maintenance tasks
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve the product

3. We Do Not Sell Your Data

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. Your home data is your own.

4. Data Security

We implement industry-standard security measures to protect your information, including SSL encryption for all data in transit and encryption at rest. All data is stored on secure, SOC 2-compliant infrastructure.

5. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at privacy@homecareai.app.

6. Cookies

We use cookies and similar tracking technologies to improve your experience, remember your preferences, and analyze how our service is used. You may disable cookies in your browser settings, though this may limit certain functionality.

7. Third-Party Services

We use third-party services including Stripe for payment processing, Google Analytics for usage analytics, and AI providers for inspection analysis. These services have their own privacy policies governing their use of your information.

8. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of the data we hold about you. Contact us at privacy@homecareai.app to exercise these rights.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: